A little clarity before you wander further into the garden. Find answers about shipping, orders, sizing, and returns below. Still wondering about something? Get in touch—we’re happy to help.
Shipping & delivery
Is U.S. shipping really free?
Yes. Shipping is free on all orders delivered within the United States. No minimum purchase. No discount code. No secret handshake.
When will my order arrive?
Made-to-order pieces need production time before they ship. Production and transit times vary by product and fulfillment partner. Delivery estimates shown at checkout are estimates, rather than guaranteed arrival dates. Please see our shipping policy for details.
Will everything arrive in one package?
Not always. Items made or supplied by different fulfillment partners may ship separately and arrive at different times.
How can I track my order?
Tracking information will be provided when available. If you have a question about tracking or a delayed package, email peaceandpettiness@gmail.com with your order number.
Do you ship outside the United States?
International availability and shipping charges are shown at checkout. Free U.S. shipping does not include international orders. Any applicable import charges depend on the destination country and checkout terms.
Choosing your pieces
How do I choose the right size?
Review the individual product’s details and measurements before ordering. For made-to-order products, we cannot accept returns or exchanges for a size or color selected incorrectly. If you need help before purchasing, contact us.
Are all products made to order?
Our shop includes made-to-order pieces and products from other suppliers. Check each product’s description for its specific details. Production, shipping, and return requirements can vary by product.
Returns & order help
Can I return or exchange an item?
Made-to-order products are created especially for you, so we do not accept returns or exchanges for a change of mind or an incorrectly selected size or color. For products that are not made to order, contact us before arranging a return so we can confirm the applicable product and supplier requirements. See our refund policy for the full details. This does not limit any consumer rights that apply under law.
What if my item arrives damaged, defective, or incorrect?
Email peaceandpettiness@gmail.com as soon as possible and within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging where relevant.
We’ll review the issue and arrange a replacement or refund for a confirmed eligible problem. Please contact us before sending anything back so we can provide the correct instructions.
I entered the wrong delivery address. What should I do?
Contact peaceandpettiness@gmail.com with your order number as soon as possible. Please double-check your delivery address before placing an order.
How do I contact Peace & Pettiness?
Email peaceandpettiness@gmail.com or use our contact form. For an existing order, include your order number so we can find it.
Still have a question? Ask us here. The garden has mysteries. Your order shouldn’t be one of them.